There is no sound.
- Check that the volume level is not set to zero.
- Check whether the plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not connected properly. Insert the plug until it clicks into place.
- If the plug is dirty, wipe it clean with a soft dry cloth.
- If the problem persists after performing the remedies above, use a pen or paper clip, etc., to press the RESTART button and restart your Walkman.