Digital Music PlayerNW-ZX100/ZX100HN

Sound skips or noise is generated during a Bluetooth connection.

  • Devices using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, may disturb the Bluetooth connection. Use your Walkman and the connected Bluetooth audio device away from these electronic devices.

  • The Bluetooth connection is impeded by obstructions such as metal, walls or people. Remove any obstructions or change the location to enable proper communication.

  • The Bluetooth connection may become unstable depending on the combination of the usage environment and the method of connecting with the Bluetooth audio device.
    The Bluetooth connection may be stabilized by performing the following measures.
    • Set [Wireless Playback Quality] to [Standard] or [Prioritize Connection].