Digital Media PlayerNW-ZX2
There is no sound.
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Check that the [Master] volume is not set to zero.
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Check that the [Music, video, games, & other media] volume is not set to zero.
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Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device is connected via a Bluetooth connection.
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If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed. Check the Bluetooth connection.
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If the problem still persists after performing the remedies above, press and hold the button for about 8 seconds to reset your Walkman.