Messages

If the following messages appear, follow the instructions.
  • The battery level is low. Insert new batteries or charged Nickel-Metal Hydride batteries (sold separately). Depending on the conditions of use or the type of battery, the indicator may flash even though there are still 5 minutes to 10 minutes of remaining battery time left.

System error. Turn on the device again.
  • Turn the power off and then on again.

Internal memory error
  • Turn the power off and then on again.

Reinsert the memory card.
  • The inserted memory card cannot be used in the camera. [Details]

  • The terminal section of the memory card is dirty.

  • The memory card is damaged.

Incompatible type of memory card.
  • The inserted memory card cannot be used in the camera. [Details]

Buffer overflow. Writing to the media was not completed in time.
  • If you use a memory card that has been recorded and erased repeatedly, or that was formatted on a different camera, the data writing speed may be too slow. First back up any data on the card to a computer, and then reformat the card before using it. [Details]

  • The writing speed of the memory card you are using is not sufficient for movie recordings. Use one of the memory cards listed below.

  • “Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media, “Memory Stick XC-HG Duo” media or “Memory Stick Micro” (Mark2) media

  • SD memory card, SDHC memory card, SDXC memory card, microSD memory card, microSDHC memory card or microSDXC memory card (Class 4 or faster).

Cannot recognize the internal memory. Format and use again.
Cannot recognize this memory card. Format and use again.
The memory card is locked. Check the tab.
  • You are using the memory card with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position.

This is a read- only memory card.
  • The camera cannot record or delete images on this memory card.

No images
  • No images that can be played back have been recorded in the internal memory.

  • No images that can be played back have been recorded in this folder of the memory card.

No still images
  • The selected folder or date does not contain a file that can be played back in a slideshow.

File found which was not recognized
  • You tried to delete a folder containing a file that cannot be played on this camera. Delete the file on a computer and then delete the folder.

Folder error. Cannot record to the selected folder. Please select a different folder.
  • A folder with the same first three digit number already exists on the memory card (for example: 123MSDCF and 123ABCDE). Select another folder [Details], or create a new folder [Details].

Cannot create more folders
  • A folder with a name beginning with “999” exists on the memory card. You cannot create any folders if this is the case.

Folder protected
  • You tried to delete a folder that is protected as read-only on a computer.

Cannot display file
  • An error occurred while the image was playing back.
    No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.

Read only folder
  • You have selected a folder that cannot be set as a recording folder on the camera. Select another folder. [Details]

File protected
Image size over limit
  • You are playing back an image with size that cannot be played back on the camera.

(Vibration warning indicator)
  • Camera shake may occur due to insufficient light. Use the flash, or mount the camera on a tripod to secure the camera.

1280x720 (Fine) is not supported with this memory card.
1280x720 (Standard) is not supported with this memory card.
  • For recording movies, it is recommended that you use a memory card of 1 GB or larger.

Turn the power off and on again
  • The lens malfunction.

Maximum number of images already selected.
  • Up to 100 files can be selected when using [Multiple Images].

  • You can add (Print order) marks to up to 999 files.

Operation cannot be executed in unsupported files.
  • Processing and other editing functions of the camera cannot be performed on image files that have been processed using a computer or images that were recorded with other cameras.

Preparing image database file. Please wait.
  • The camera restores the date information, etc., in cases where images have been deleted on a computer, etc.

  • The necessary Image Database File is created after the memory card is formatted.

  • The number of images exceeds that for which date management in a database file by the camera is possible. To register additional images in the Image Database File, delete images in [Date View].

  • It is not possible to record to the camera’s Image Database File or play back using [Date View]. Import all of the images to the computer using “PlayMemories Home”, and format the memory card.

Image Database File error. Cannot recover data.
  • Import all of the images to the computer using “PlayMemories Home”, and format the memory card. [Details]
    To view the images again with the camera, export the imported images to the camera with “PlayMemories Home”.