Cannot control the receiver using a Video & TV SideView device.

  • It may take some time for the receiver to connect to the network after it is turned on. Try again later.
  • The smartphone or tablet device may not be connected to the same network as the receiver. Connect to the same network and try again.
  • The receiver may have been removed from the Video & TV SideView device list. Remove the Video & TV SideView device from the receiver as well, and then register again.
  • The Video & TV SideView device may have been removed from the receiver device list. Remove the receiver from the Video & TV SideView device list as well, and then register again.
  • Also see “Controller devices or applications on the home network cannot connect to the receiver.”
  • Also refer to the Video & TV SideView help.
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