The IC recorder is not detected by the computer and you cannot transfer folders/files from the computer.

  • Disconnect your IC recorder from the computer and connect it once again.

  • If your IC recorder is connected to the computer with a USB hub (not supplied) or a USB extension cable (not supplied), remove the hub or cable and connect the IC recorder to a USB port on the computer directly with the supplied USB cable.

  • With the computer that does not meet the system requirements described in this Help Guide, successful operations are not guaranteed.

  • Your IC recorder may not be detected by the computer, depending on the USB port. Try another USB port on the computer.