The power indicator flashes in red

  • The speaker is in the protect mode, or the software update has failed. Check the following:
    • The UPDATE indicator continues flashing in orange.
      The software update has failed. Turn off the speaker, then turn it on again. The update will resume. If the situation is not improved after switching the speaker off and on, consult your nearest Sony dealer.
    • None of the buttons can be operated, and the speaker does not turn off even if the (power)/ PAIRING button is pressed.
      The speaker may be in the protect mode. Push the RESET button on the bottom of the speaker with a pointed object, such as a pin. Then turn on the speaker. If the (power) indicator keeps flashing, consult your nearest Sony dealer or the shop from which you purchased this speaker.