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Wi-Fi connection is lost or intermittent.

  • Check the installation location of the TV and wireless router (access point). Signal condition may be affected by the following :
    • Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
    • There are floors or walls between the wireless router (access point) and TV.
    If the problem persists even after checking the above, try using a wired LAN connection.