Your TV cannot connect to the server.
Select within the text to jump to the related setting screen.
- Check the LAN cable or wireless connection to your server and your TV.
- Check if your network is properly configured on your TV.
- Check your LAN cable/wireless connection or your server. The TV may have lost connection with the server.
- Perform [Server diagnostics] to check if your media server is properly communicating with the TV. Press the HOME button, then select [Settings] — [Network] — [Home network setup] — [Server diagnostics].