VAIO User Guide

FAQ

What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?

  • Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters.
    If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
    The computer may not be able to communicate with the BLUETOOTH device even within 33 feet/10 meters due to obstacles between the devices, radio wave quality, ambient environment that includes existence of walls and materials of such walls, or apps in use. In such a case, move the computer away from obstructions or closer to the device.

  • Check that the BLUETOOTH function of the device you want to communicate with is on, and the device is not in the power saving mode.

  • Check that the BLUETOOTH function of the device you want to communicate with is enabled.
    Refer to the manual that came with the device for more information.

  • If the device you want to communicate with is already communicating with another BLUETOOTH device, it may not be found or it may not be able to communicate with your VAIO computer.