What should I do if I cannot recover my VAIO computer from the recovery area?

• Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system.

• If the problem persists, visit the VAIO online support website for further assistance.