Why does the viewfinder show no images or poor-quality images?

• The built-in camera cannot be shared by more than one software application. Exit the current application before starting another.

• On models with VAIO Gesture Control or Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of the software.

• The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.

• The built-in camera on models with a 3D-capable LCD screen is capable of capturing infrared images. Due to the characteristics of cameras that support infrared image capture, the color of images captured under incandescent light may look different from the actual color; however, this does not indicate a malfunction.

• If the problem persists, restart your VAIO computer.