What should I do if the drive tray does not open?

• The drive tray may not open with the drive eject button depending on your VAIO computer status.
  Exit all running software and press the drive eject button.
  If the drive tray still does not open, restart the computer and press the drive eject button again.

• The drive tray does not open while your VAIO computer is in a power saving mode. [Details]
  Resume the computer from a power saving mode and then restart the computer.