No picture from connected device.

• Turn the connected device on.
• Check the cable connection between the device and TV.
• Press the button to display the list of inputs, then select the desired input.
• Correctly insert the USB device.
• Make sure that the USB device has been properly formatted.
• Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played.
• If your PC is connected to the TV using a D-sub cable, change the PC’s resolution to one supported by the TV.

You cannot select connected device in the Home Menu.

• Check the cable connection.

Some input sources cannot be selected.

• Select [AV Preset]/[Video Labels]/[Label Video Inputs] and confirm the [Always] setting for the input sources. (Option name differs depending on your region/country.)

Certain programmes on digital sources display a loss of detail.

• Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to the digital compression of the source content used by certain digital broadcasts and DVDs. The degree of visible artifacts depends on the clarity and resolution of the TV.

Photo images appear small on the screen.

• Photo images may not be displayed in full screen depending on the resolution or aspect ratio of the file.

Photo images cannot be displayed.

• Photo files (e.g. JPEG files) with YCbCr 444 colour format are not supported. If the photo files cannot be displayed correctly, try the following.
• - Use an HDMI cable to connect a digital still camera, PC, etc.
• - Convert photo files to the colour format that is supported by the TV, using a colour format converter on your PC, etc.

  Note that some functions may be limited when performing the above.

Photo images or folders take time to display.

• Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display.
• The first time a USB device is connected to the TV via USB cable, it may take up to a couple of minutes for the photos to display.

Poor picture quality on PC input.

• Adjust the resolution.
• Adjust [Pitch] and [Phase].

You cannot find a connected “BRAVIA” Sync HDMI device.

• Check that your device is compatible with “Control for HDMI.”
• Make sure that [Control for HDMI] is set up on both the TV and the optional device compatible with “BRAVIA” Sync.

You cannot control a second AV receiver.

• Only one AV receiver may be used with the “BRAVIA” Sync and “Control for HDMI” functions at one time.