- Top Page >
- Troubleshooting >
- 3D Picture/Glasses Symptoms
3D Picture/Glasses Symptoms
3D pictures are not displayed. 3D effect is weak.
- If two pictures are displayed side-by-side, press the 3D button repeatedly until [Side-by-Side] appears. If two pictures are displayed one above the other, press the 3D button repeatedly until [Over-Under] appears.
- If the [3D Display] screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.
- Perceived 3D effect may vary from person to person.
- View the TV front on. The 3D effect may be less pronounced depending on the viewing position. Adjusts the viewing angle to the screen.
- 3D effect may be less pronounced and the display colour will be shifted if you lie down or tilt your head.
- 3D signal of 4K cannot be displayed.
A 3D Sweep Panorama photo cannot be displayed.
- Displaying a 3D Sweep Panorama photo is available only when [Slideshow Effect] is set to [Simple]. To confirm the setting, press the OPTIONS button, then select [Playback Options] → [Slideshow Effect].
Black bars appear on both sides of the screen when watching 3D pictures.
- Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].
3D display automatically switches on when 3D signal is detected.
- Set to manually turn the 3D display on or off. Press the HOME button, then select
[Settings] →
[Display] → [3D Settings] → [Auto 3D] → [Off].
The message [3D signal is detected.] automatically appears when 3D signal is detected.
- Deactivate the [3D Signal Notification] setting. Press the HOME button, then select
[Settings] →
[Display] → [3D Settings] → [3D Signal Notification] → [Off].