VAIO User Guide VPCEG3/VPCEH3/VPCEJ3 Series

FAQ

What should I do if the pointer does not move?

  • When the pointer does not move because your finger reached an edge of the touch pad, take the finger off the touch pad and put the finger on the touch pad around the center of the touch pad.

  • The pointer may not move as intended depending on the software you are using.
    In such a case, wait for a while before moving the pointer again.
    If the pointer still does not move, press the Ctrl+Alt+Delete keys and click (shut down) located at the lower right corner of your VAIO computer screen to turn off the computer.
    If the problem persists, press and hold the power button or slide the power switch to the right for more than four seconds.
    Turning off the computer with the Ctrl+Alt+Delete keys, the power button, or the power switch may cause loss of unsaved data.