About Recovery
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From Recovery Media
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From the recovery area
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The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you check the capacity of the SSD, press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, and select Start BIOS setup.
When do I have to perform recovery or refresh?
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If your VAIO computer has become unstable
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If your VAIO computer has been infected with a computer virus
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If your VAIO computer is experiencing problems which cannot be solved through troubleshooting
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If you have formatted the C: drive by mistake
Which apps should I use to recover or refresh my VAIO computer or create Recovery Media?
VAIO Care
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Creating Recovery Media
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Checking your computer hardware
VAIO Care (Rescue Mode) : Recover or maintain your system
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Recovering your VAIO computer
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Rescuing (backing up) your data
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Erasing all the data on your built-in storage device
Windows Recovery Environment (Windows RE)
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Refresh
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Refer to the help file included with VAIO Care and VAIO Care (Rescue Mode) : Recover or maintain your system for more information.
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You can also recover your VAIO computer from Windows Recovery Environment (Windows RE).
What is a recovery area?
Why do I have to create Recovery Media?
Create the Recovery Media immediately after the computer is ready for use.