Operation
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The volume level is set to zero.
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Turn the volume up.
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The headphone plug is not connected properly.
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If the headphones are connected improperly, the sound from the headphones will be impaired. Insert the headphone plug until it clicks into place [Details].
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The headphone plug is dirty.
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Clean the headphone plug with a soft dry cloth.
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No audio files are stored in the memory.
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If [NO DATA] appears, transfer music from the computer.
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After prescribing the remedies above, if the problem still persists, press the RESET button of the player [Details].
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The battery is consumed.
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Charge the battery fully [Details].
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If the player does not react, even after charging the battery, press the RESET button to reset the player [Details].
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Transferred files are not in a playable format.
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For information on the playable formats, see [Details]. Some files may not be played back, depending on certain file specifications.
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You cannot delete songs by the player.
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Delete them using the software you used to transfer the data, or Windows Explorer.
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A device emitting radio signals, such as a mobile phone, is being used near the player.
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When using devices such as mobile phones, keep them away from the player.
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Music data imported from CDs, etc., is damaged.
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Delete the data, then import and transfer it again. When importing data to your computer, close any other applications to avoid data damage.
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Transferred files are not in a playable format. For details, see [Details].
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Some songs may not be played back, depending on certain file specifications.
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The headphone plug is dirty.
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Clean the headphone plug with a soft dry cloth.
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The HOLD switch is set to the HOLD position.
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Slide the HOLD switch to the opposite position [Details].
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The player contains moisture condensation.
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Wait a few hours to let the player dry out.
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The remaining battery power is low or insufficient.
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Charge the battery by connecting the player to a running computer [Details].
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If you charge the battery and nothing changes, press the RESET button to reset the player [Details].
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The player is connected to the computer via USB connection.
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Disconnect the USB connection, then operate the player.
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With this player, there is no difference between stopping and pausing. When you press the
button,
appears and playback pauses/stops.
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It may take time to start up the player if many files or folders are stored on the player, or if audio data transferred to the player has a lot of ID3 tag information. Wait until the start-up animation appears.
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The memory of the player was formatted using Windows Explorer.
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Format the memory using the [Format] menu of the player [Details].
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The player was disconnected from the computer while files were being transferred.
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Transfer usable files back to your computer and format the memory using the [Format] menu of the player [Details].
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[AVLS(Volume Limit)] is enabled.
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Disable [AVLS(Volume Limit)] [Details].
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The headphone plug is not fully inserted.
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If the headphones are not connected correctly, sound will not be output properly. Insert the headphone plug into the jack until it clicks [Details].
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The remaining battery power is insufficient.
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Charge the battery by connecting the player to a running computer [Details].
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You are trying to play a song that cannot be played on the player.
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Play back another song.
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If a malfunction occurs, the player turns off, and then on again automatically.
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The computer was started or restarted with the player connected to it.
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Reset the player by pressing the RESET button of the player [Details]. Disconnect the player when you start or restart the computer.
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The remaining battery power is low or insufficient.
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Charge the battery power by connecting to the computer [Details].
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There is not enough free space in the memory.
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Connect the player to the computer and delete any unnecessary songs or files to increase free space on the player.