Power

• The HOLD switch is set to the HOLD position.

• Slide the HOLD switch to the opposite position [Details].

• If you press the button immediately after turning off the player, the player does not start due to the shutting down process. Wait for a few seconds, then turn on the power.

• The remaining battery power is low or insufficient.

• Charge the battery by connecting the player to a running computer [Details]. If you charge the battery and nothing changes, press the RESET button to reset the player [Details].

• There is not enough free space in the built-in memory.

• For details on the capacity for files and folders, see [Details].

• At least 20 MB of free space is necessary to function normally. If you want to check the free space, open [My Computer] or [Computer] – [WALKMAN], right-click [Storage Media] to display the menu, and then select [Properties].
  Data hierarchy may differ, depending on your computer environment.

• The operating temperature is below 5 °C (41 ºF).

• Battery life becomes shorter as a result of the battery characteristics. This is not a malfunction.

• Battery charging time is not sufficient.

• Charge the battery until appears.

• By adjusting the settings or managing the power supply properly, it is possible to save the battery power and use the player for a longer time [Details].

• You have not used the player for more than a year.

• Depending on the conditions under which your player is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

• When usable battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced.

• Consult your nearest Sony dealer.

• The player is not connected to a USB connector on your computer properly.

• Disconnect the player, and then reconnect it.

• The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to 35 °C (95 ºF).

• You cannot charge the battery when icon appears. Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF).

• The computer is not on.

• Turn on the computer.

• Your computer has entered Sleep or Hibernation status.

• Release the computer from Sleep or Hibernation status.

• A USB hub is being used.

• Connecting the player via a USB hub may not work. Connect the player to your computer directly.

• The operating system installed on the computer is not supported by the player.

• To charge the player, connect the player to a computer with the operating system that is supported by the player [Details].

• You have not used the player for more than a year.

• Depending on the conditions under which your player is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

• After prescribing the remedies above, if the problem still persists, press the RESET button of the player [Details] and reconnect it to the computer.

• If the battery is already almost fully charged when charging begins, little time is needed to reach full charge.