NWZ-B160 Series | Connection to a computer | WALKMAN User Guide

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Connection to a computer

[CONNECTED USB] does not appear when the player is connected to the computer (The computer does not recognize the player).

The player’s USB connector is not connected to a USB connector on your computer properly.

Disconnect the player, and then reconnect it.

A USB hub is being used.

Connect the player directly to a USB connector, as connection via a USB hub may not work. However, a USB hub that supplies power can be used.

Another application is running on the computer.

Disconnect the player, wait a few minutes, and reconnect it. If the problem persists, disconnect the player, restart the computer, and then reconnect the player.

The USB connector on your computer may have a problem.

Connect the player to another USB connector on your computer.

When you use the player for the first time, or when the battery is low, it may take the player about 30 seconds to display the message after connecting to a computer. This is not a malfunction.

The remaining battery power is insufficient.

Charge the battery by connecting the player to a running computer for at least 5 minutes. When charging a depleted battery, the power illuminator blinks clockwise and nothing appears in the display.

After prescribing the remedies above, if the problem still persists, press the RESET button of the player and reconnect it to the computer.

Data cannot be transferred to the player from your computer.

Transferring may be stopped due to noise, such as static electricity, etc. This happens to protect data information.

Disconnect the player, then reconnect it.

The player’s USB connector is not connected to a USB connector on your computer properly.

Disconnect the player, and then reconnect it.

There is not enough free space in the built-in flash memory.

Delete any unnecessary data to increase free space.

For details on the maximum recordable number of files or folders, see [Details].

Abnormal data exists on the player.

Transfer usable files back to your computer and format the built-in flash memory on the player [Details].

The data may be damaged.

Delete the data that cannot be transferred from your computer, then import it to your computer again. When importing data to your computer or transferring data to the player, close any other applications to avoid data damage.

You may be attempting to transfer a file that is not in a playable format.

For information on the supported file format, see [Details]. You may not transfer a file depending on the file specification.

You tried to transfer contents with copyright protection.

You cannot transfer contents with copyright protection since the player does not support them.

The transfer takes too long time.

You are transferring a large file.

It may take a long time to transfer a large file.

Only a small amount of data can be transferred to the player.

There is not enough free space in the built-in flash memory.

Delete any unnecessary data to increase free space.

Data that cannot be played on the player is stored on the player.

If data other than song data is stored on the player, less data can be transferred. Transfer back data that cannot be played on the player to the computer to increase the available space.

The player becomes unstable while it is connected to the computer.

A USB hub is being used.

Connect the player directly to a USB connector, as connection via a USB hub may not work. However, a USB hub that supplies power can be used.