Troubleshooting
TV SideView
Cannot register the home device. TV SideView does not recognize the home device.
- Is the home device you want to register compatible with TV SideView? For details, check here.
- Make sure the home device that you want to use with TV SideView is turned on.
- Make sure your mobile device and home device are connected to the same home network. Otherwise you cannot operate the home device on TV SideView.
- The number of home devices you can register is limited. If you have registered the maximum number of devices, you must delete a previously registered device before you can register a new one.