Digital Media PlayerNW-A25/A25HN/A26HN/A27HN

Your Walkman is not recognized by Media Go.

  • Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then reconnect it.
  • The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched.

  • If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESTART button and restart your Walkman, and then connect again via USB.