If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites.

For customers in the USA, Canada and Latin America:

https://www.sony.com/am/support

For customers in Europe:

https://www.sony.eu/support/

For customers in China:

https://service.sony.com.cn/

For customers in Asia-Pacific, Oceania, the Middle East and Africa:

https://www.sony-asia.com/support

For customers who purchased the overseas models:

https://www.sony.co.jp/overseas/support/