Your “WALKMAN” is not recognized by Media Go.
- Your Walkman may not be recognized by the computer. Remove and then reconnect the USB cable.
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The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched.
- The USB connection may be off. When your Walkman is in MSC mode, drag the status bar, tap [Turn on USB storage] in the notification panel and then tap [Turn on USB storage] - [OK].
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USB debugging may be enabled. Depending on the device and software, your Walkman may not be recognized when USB debugging is enabled. Tap
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[Settings] - [
Developer options] - [USB debugging] and remove the checkmark.
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If the remedies above do not solve the problem, press and hold the
button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB.