Getting Started
Fitting
The headphones come off from your ears.
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The headphones are not firmly seated on your ears.
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Place the headphone sections into your ears, and then adjust your Walkman so it feels comfortable. [Details]
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The earbuds do not fit.
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Try earbuds of different sizes. [Details]
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The neckband part does not fit.
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Attach the supplied adjustment band to the neckband part, and then place your Walkman on your ears. [Details]
If your Walkman comes off your ears while you are swimming, try keeping it in place by putting the band of your goggles over the neckband that passes over your ear.
