Digital Music PlayerNW-ZX100/ZX100HN

You cannot connect via the Bluetooth function.

  • Turn on the Bluetooth device and set it up for a Bluetooth connection.
  • Your Walkman cannot connect with devices that are not paired. Check that the Walkman has been paired with the Bluetooth device.
  • The pairing information might have been deleted. Make the pairing operation again.
  • Make sure the Bluetooth audio device supports the A2DP profile.
  • If your Walkman and the Bluetooth device are too far from each other, a Bluetooth connection may not be established or may be interrupted. Place the Walkman and Bluetooth device closer.
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