Digital Still Camera DSC-HX80

The computer does not recognize this product.

  • Set [USB Connection] to [Mass Storage].
  • Check that the power of the camera is turned on.
  • If the battery level is low, insert a charged battery pack.
  • Use the micro USB cable (supplied) to connect the devices.
  • Disconnect the USB cable, and connect it again firmly.
  • Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer.
  • Connect this product directly to your computer without passing through a USB hub or other device.
  • If you set [USB Power Supply] to [Off], the computer may be able to recognize this product.