Touchpad Remote Control does not operate, or does not operate properly.

• Replace the batteries.
  
• Re-register the Touchpad Remote Control.
• The Touchpad Remote Control uses the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference.
  If household electric appliances (e.g. microwaves or smartphones) are placed nearby, radio wave interference is more likely.
• The TV or Touchpad Remote Control may not work on a metal rack due to wireless communication interference.
• The Touchpad Remote Control can control only the last registered TV.
• Only one Touchpad Remote Control can be registered to the TV.

• It is recommended to use the Touchpad Remote Control within 7 m (23 ft.) of the TV.
  

The batteries drain quickly.

• If you keep waving your NFC compatible device over the NFC touch point of the remote, it will increase battery drain of the remote and/or the device.

• Do not leave the Touchpad Remote Control face down.