Operation Search
Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working. The last two digits (indicated by 
) will differ depending on the state of the camera.
) will differ depending on the state of the camera.If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need repair.
Contact your Sony dealer or local authorized Sony service facility.
C:32:
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There is trouble with the camera’s hardware. Turn the power off and on again.
C:13:
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The camera cannot read or write data on the memory card. Try turning off and on the camera again, or taking out and inserting the memory card several times.
-
The internal memory has experienced a format error, or an unformatted memory card is inserted. Format the internal memory or the memory card. [Details]
-
The inserted memory card cannot be used with the camera, or the data is damaged. Insert a new memory card.
E:61:
E:62:
E:91:
E:62:
E:91:
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A camera malfunction has occurred. Initialize the camera, then turn the power on again. [Details]
