Battery pack and power

• The battery pack is discharged. Charge the camera.

• Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off.

• If you do not operate the camera for a certain period of time while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again.

• Charge the battery until the charge lamp disappears.

• You are using the camera in an extremely hot or cold location, or the charging is insufficient. This is not a malfunction.

• If you have not used the camera for a prolonged period, the efficiency of the battery will be improved by repeatedly charging and discharging it.

• When usable battery life becomes half the usual time, even after charging the battery fully, the battery may need to be replaced. Consult your nearest Sony dealer.

• Turn off the camera and make the USB connection.

• Disconnect the dedicated USB connection support cable (supplied), and then reconnect it.

• Use the dedicated USB connection support cable.

• Charge the battery in an ambient temperature of 10°C to 30°C (50°F to 86°F).

• Turn on the computer and connect the camera.

• Release the computer from sleep or hibernation status.

• Connect the camera directly to a computer using the supplied dedicated USB connection support cable.

• Connect the camera to a computer with an operating system that is supported by the camera.

• After trying the remedies above, if the problem still persists, press the RESET button using a fine-tipped object, and turn on the power. Then reconnect it to the computer using the supplied dedicated USB connection support cable.

• This phenomenon may occur if you use the camera in an extremely hot or cold location.

• A discrepancy arose between the remaining charge indicator and the actual remaining battery charge. Fully discharge the battery pack once, then charge it to correct the indication.

• The battery pack is dead. [Details] Consult your nearest Sony dealer.

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