Power

• The operating temperature is below 5 °C (41 ºF).

• Battery life becomes shorter as a result of the battery characteristics. This is not a malfunction.

• Battery charging time is not sufficient.

• Charge the battery until appears.

• By adjusting the settings or managing the power supply properly, it is possible to save the battery power and use the player for a longer time [Details].

• You have not used the player for more than a year.

• Depending on the conditions under which your player is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

• The efficiency of the battery will improve by repeatedly charging and discharging it.

• When usable battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced.

• Consult your nearest Sony dealer.

• The USB cable is not connected to a USB connector on your computer properly.

• Disconnect the USB cable, and then reconnect it.

• Use the supplied USB cable.

• The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to 35 °C (95 ºF).

• You cannot charge the battery when icon appears. Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF).

• The computer is not on.

• Turn on the computer.

• Your computer has entered Sleep or Hibernation status.

• Release the computer from Sleep or Hibernation status.

• A USB hub is being used.

• Connecting the player via a USB hub may not work. Connect the player to your computer using the USB cable (supplied).

• The operating system installed on the computer is not supported by the player.

• To charge the player, connect the player to a computer with the operating system that is supported by the player [Details].

• You have not used the player for more than a year.

• Depending on the conditions under which your player is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

• After prescribing the remedies above, if the problem still persists, press the RESET button of the player [Details] and reconnect it to the computer by using the USB cable (supplied).

• To avoid unnecessary battery consumption, the player automatically turns off.

• Press any button to turn the player on.

• If the battery is already almost fully charged when charging begins, little time is needed to reach full charge.