Getting Started
What can I do to solve a problem?
If your “WALKMAN” does not function as expected, try the following steps to resolve the issue.
-
Find the symptoms of the issue in this manual, and try any corrective actions listed.
-
Connect your “WALKMAN” to your computer to charge the battery.
You may be able to resolve some issues by charging the battery [Details].
-
Press the RESET button with a small pin, etc.
When you reset your “WALKMAN,” please make sure of the following.
-
The POWER switch is on the ON position.
-
Your “WALKMAN” is not connected to your computer.
-
Your “WALKMAN” is not playing back music.
-
Check information on the issue in the Help of the individual software.
-
Look up information on the issue on one of the customer support web sites [Details].
-
If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Hint
-
No data will be deleted by resetting your “WALKMAN.”
