Operation

There is no sound.
  • The volume level is set to zero.

  • Turn the volume up.

Your “WALKMAN” does not work. (It does not respond to any button operations.)
  • The POWER switch is set to the OFF position.

  • Slide the POWER switch to turn on [Details].

  • The remaining battery power is low or insufficient.

  • Charge the battery by connecting your “WALKMAN” to your computer [Details].

  • Your “WALKMAN” is connected to your computer via USB connection.

  • Disconnect the USB connection, then operate your “WALKMAN.”

There is insufficient volume.
  • [AVLS (Volume Limit)] is set to on.

  • Set [AVLS (Volume Limit)] to off [Details].

Operation of skip folder does not work.
  • Your “WALKMAN” performs shuffle playback.

  • Return to normal playback by pressing the SHUF (Shuffle)/PLAYLISTS button [Details].

Playback in not in the order that you expected.
  • Your “WALKMAN” performs shuffle playback.

  • Return to normal playback by pressing the SHUF (Shuffle)/PLAYLISTS button [Details].

During playback of a song, the next song is suddenly started.
  • Your “WALKMAN” performs ZAPPIN playback.

  • Return to normal playback by pressing the button shortly [Details].

The OPR lamp blinks red, an error-beep is heard, and no data is played/your “WALKMAN” cannot be turned on [Details].
  • The remaining battery power is low or insufficient.

  • You are trying to play an unsupported format or DRM file.

  • Transfer files in a playable format, see [Details]. If you don’t need the files that cannot be played, delete them from your “WALKMAN.”

  • Formatting your “WALKMAN” failed to complete, or you formatted your “WALKMAN” on the computer.

  • Retry formatting your “WALKMAN” [Details].

  • There is no song that can be played on your “WALKMAN.”

  • Transfer data to your “WALKMAN.”

  • There is not sufficient free space.

  • Delete any unnecessary data to increase free space.

  • For details on the maximum recordable number of files or folders, see [Details] and capacity (user available capacity), see [Details].

The OPR lamp blinks red while playing back and the voice guidance “EXPIRED” is heard [Details].
  • The playback limitation period of the song has expired or the playback limitation count has been reached based on subscription conditions, etc.

  • Visit the distributor’s web site from which you purchased the song, and update it.

  • If you don’t need the song, delete it from your “WALKMAN.”

The voice guidance “Check the volume level” is heard.
  • An alarm (beep) and warning “Check the volume level” are meant to protect your ears when you raise the volume setting beyond a specific level (*1) for the first time. You can cancel the alarm and warning by pressing any button.

  • You can turn up the volume beyond the specific level (*1) after canceling the alarm and warning.

  • After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set beyond the specific level (*1); when this happens, the volume is changed to level [7] automatically.

(*1) Specific level = [21]