Bluetooth communication
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Your “WALKMAN” and the Bluetooth audio device are too far from each other for Bluetooth communication.
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Register (pair) them within the communication range [Details].
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The Bluetooth audio device does not support profiles that your “WALKMAN” does.
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If the support profiles are different, your “WALKMAN” and Bluetooth audio device cannot be registered (paired).
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The Bluetooth audio device is not turned on.
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Turn on the Bluetooth audio device and set it up for Bluetooth communication.
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Bluetooth connection has ended.
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Establish Bluetooth connection [Details].
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Registering (pairing) the Bluetooth audio device has failed or not been completed.
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Your “WALKMAN” cannot communicate with devices that it has not registered. Register (pair) your “WALKMAN” and the Bluetooth audio device(s) [Details].
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Your “WALKMAN” or Bluetooth audio device has entered the standby mode.
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Restore it from standby mode.
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The battery is running low or nearly empty.
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Charge the battery by connecting your “WALKMAN” to a running computer or AC outlet [Details].
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The registration information on your “WALKMAN” or Bluetooth audio device has been deleted as a result of formatting, resetting, etc.
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Register (pair) your “WALKMAN” and the Bluetooth audio device again.
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The Bluetooth audio device volume is muted.
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Change the settings to restore the audio function.
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The volume is set to zero.
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It may not be possible to wirelessly adjust the volume of certain Bluetooth audio devices. Turn up the volume of the Bluetooth audio device and your “WALKMAN” to a moderate level.
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Your “WALKMAN” or Bluetooth audio device is not turned on.
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Turn it on, and set it up for Bluetooth communication.
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The Bluetooth audio device may not support A2DP profile.
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Check whether the Bluetooth audio device supports A2DP profile [Details].
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Playback of a file has not started.
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Start playing back a file [Details].
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The Bluetooth audio device is not turned on.
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Turn on the Bluetooth audio device and set it up for Bluetooth communication.
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Bluetooth connection has ended.
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Establish Bluetooth connection [Details].
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A song that you want to play back is not selected.
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Select the song on your “WALKMAN.”
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The HOLD switch is set to the HOLD position.
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Slide the HOLD switch to the opposite position [Details].
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You cannot wirelessly adjust the volume of certain devices. Turn up the volume of the Bluetooth audio device or your “WALKMAN” by hand.
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A device using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, is in use near your “WALKMAN” or the device.
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Perform Bluetooth communication away from electronic devices.
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Communication is obstructed by, for example, metal, walls or people.
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Remove any obstacles or change the location to secure communication.
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If you have not applied sound effects in [Sound Effect Preset], the [Clear Stereo] function will not work during Bluetooth communication [Details].
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A device using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, is in use near your “WALKMAN” or the device.
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Perform Bluetooth communication away from electronic devices.
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Communication is obstructed by, for example, metal, walls or people.
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Remove any obstacles or change the location to secure communication.
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The bit rate setting is improper for the usage environment.
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The stability of communication is based on the bit rate setting and the usage environment. If communication is unstable, adjust the bit rate in [Wireless Playback Quality] to secure communication [Details].
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Sound skips may occur depending on the usage environment or settings. They may be reduced in the following ways.
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Place your “WALKMAN” and the Bluetooth audio device closer together.
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Set the [Wireless Playback Quality] setting to [Prioritize Connection] [Details].
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Set the [DPC (Speed Control)] setting to [Off] [Details] and the [Karaoke/Language Study] setting to [Off] [Details].
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Bluetooth connection is unstable.
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You may hear noise under certain communication conditions. Change the location and restart communication [Details].
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You may hear noise from only one side of the headphones, depending on the connection status.
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End the Bluetooth connection and reestablish it.
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When you listen to video sound from certain Bluetooth audio devices, the sound may slightly lag behind the video.
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Your “WALKMAN” does not support the file.
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The files are not received songs.
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Delete them using the software you used to transfer, or Windows Explorer. To delete received file(s), see [Details].
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Your “WALKMAN” does not support the received files.
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The received files cannot be displayed on the screen of your “WALKMAN.” To delete them, use Windows Explore or delete them all [Details].
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Cover art may not be sent via Bluetooth connection, depending on the software used to set the cover art.
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A passkey may be required, depending on the connected Bluetooth audio device.
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Enter the same profile number (4 to 10 - digits) on your “WALKMAN” and the Bluetooth audio device. If you cannot enter the number on the Bluetooth audio device, refer to the manual of the device.