Help guide

NWZ-Z1040/Z1050/Z1060

Reference

Videos and photos transferred from a computer are not displayed in a list.

    You transferred videos and photos to your “WALKMAN” from a computer in a format not supported by your “WALKMAN.”
  • Videos and photos in unsupported formats will not be recognized by your “WALKMAN” and will not appear in a list. [Details]

    You renamed a video file that was transferred from a computer to your “WALKMAN,” or you moved it to another folder.
  • If you rename a video file or move it to another folder, it may not be recognized by your “WALKMAN” and may not appear in a video list.

    Data transferred by drag-and-drop is not in the appropriate data hierarchy level.
  • Place the data in the appropriate folders and data hierarchy levels. [Details]

    Your “WALKMAN” was formatted using the Windows Explorer.
  • Format the memory on your “WALKMAN.” [Details]

    The USB cable was disconnected from your “WALKMAN” while data was being transferred.
  • Transfer usable files back to your computer, and format the memory on your “WALKMAN.” [Details]