Help guide

NWZ-Z1040/Z1050/Z1060

Reference

Playback has stopped suddenly.

    The remaining battery power is low or depleted.
  • Charge the battery by means such as connecting your “WALKMAN” to a running computer. [Details]

    You are trying to play a song or video that cannot be played on your “WALKMAN.”
  • Select and play back a different song or video.

    There is a problem with connection to a Bluetooth device that has caused playback to stop.
  • Check the connection to the Bluetooth device.