Reference
You cannot hear the sound even if a Bluetooth connection has been made.
- The volume of the connected Bluetooth device is muted.
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Unmute the connected Bluetooth device.
- The volume is set to zero.
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It may not be possible to adjust the volume of certain connected Bluetooth devices. Turn up the volume on the Bluetooth device or your “WALKMAN.”
- Playback of the file has not started.
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Start playing back the file on your “WALKMAN.” [Details]
- The connected Bluetooth device is not turned on.
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Turn on the connected Bluetooth device and make sure the Bluetooth function is activated.
- Bluetooth connection was severed.
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Establish a Bluetooth connection. [Details]
- The profile of the connected Bluetooth audio devices does not support AVRCP.
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Make operations on your “WALKMAN.”