Help guide

NWZ-Z1040/Z1050/Z1060

Reference

Noise is generated when a Bluetooth connection is made.

    The Bluetooth connection may be broken.
  • End the Bluetooth connection and reestablish it.

    You may hear noise in certain usage environments.
  • Change the location, end the Bluetooth connection, and reestablish it.

    You may hear noise from only one side of the headphones, depending on the connection status.
  • End the Bluetooth connection and reestablish it.