Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working.
The last two digits (indicated by ![](../../../common/fontimages/souni/souni_e201.png)
) will differ depending on the state of the camera.
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need repair.
Contact your Sony dealer or local authorized Sony service facility.
C:32:![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
-
There is trouble with the camera’s hardware. Turn the power off and on again.
C:13:![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
-
The camera cannot read or write data on the memory card. Try turning off and on the camera again, or taking out and inserting the memory card several times.
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The internal memory has experienced a format error, or an unformatted memory card is inserted. Format the internal memory or the memory card. [Details]
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The inserted memory card cannot be used with the camera, or the data is damaged. Insert a new memory card.
E:61:![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
E:62:![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
E:91:![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
E:62:
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
E:91:
![](../../../common/fontimages/souni/souni_e201.png)
![](../../../common/fontimages/souni/souni_e201.png)
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A camera malfunction has occurred. Initialize the camera, then turn the power on again. [Details]