Cyber-shot User Guide
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Before Use
Shooting
Viewing
Using MENU items (Shooting)
Using MENU items (Viewing)
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions / About this camera
Contents list
Top page > Troubleshooting > If you have problems > If you have problems

If you have problems

If you experience trouble with the camera, try the following solutions.

  1. Check the items under “Troubleshooting”, then check your camera.

  1. Remove the battery pack (DSC-W620)/batteries (DSC-S5000) for one full minute. Then re-insert the battery pack (DSC-W620)/batteries (DSC-S5000) and turn on the camera.

  1. Initialize the settings. [Details]

  1. Consult your Sony dealer or local authorized Sony service facility.

  • Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files may be checked.

  • Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
    http://www.sony.net/

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