DSC-W620/S5000 | Others | Cyber-shot User Guide

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Others

The lens gets fogged.

Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it.

The camera turns off with the lens portion extended.

The battery pack is discharged. Replace it with a charged battery pack, then turn the camera on again. (DSC-W620 only)

Insert new batteries or charged Nickel-Metal Hydride batteries (sold separately).(DSC-S5000 only)

Do not attempt to force the lens that has stopped moving.

The camera becomes warm when you use it for a long time.

This is not a malfunction.

The Clock Set screen appears when you turn on the camera.

Set the date and time again. [Details]

The internal rechargeable backup battery has discharged. Insert a charged battery pack (DSC-W620)/batteries with enough power remaining (DSC-S5000), and set aside for 24 hours or more with the power left off.

The date or time is incorrect.

The Area Setting is set to a different location than your current location. Change the setting by MENU (Settings) [Clock Settings] [Area Setting]. [Details]