Connecting to a computer
“PlayMemories Home” cannot be installed.
-
Check the computer environment or installation procedure required to install “PlayMemories Home.”
“PlayMemories Home” does not work correctly.
-
Quit “PlayMemories Home” and restart your computer.
The camcorder is not recognized by the computer.
-
Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.
-
Disconnect the Built-in USB Cable from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder again in the correct order.
-
When both the Built-in USB Cable and the USB jack of the camcorder are connected to the external devices at the same time, disconnect one that is not connected to a computer.