Batteries/power sources

The power abruptly turns off.
  • Use the AC Adaptor.

  • In the default setting, when about 2 minutes have elapsed while you do not operate your camcorder, the camcorder automatically turns off (Eco Mode). Change the setting of [Eco Mode], or turn on the power again. [Details]

The CHG (charge) lamp does not light while the battery pack is being charged.
  • Attach the battery pack to the camcorder correctly. [Details]

  • Connect the power cord (mains lead) to the wall outlet (wall socket) properly.

The CHG (charge) lamp flashes while the battery pack is being charged.
  • When the battery is being charged using the Built-in USB Cable, disconnect the Built-in USB Cable and connect it again.

  • If the temperature of the battery pack is too high or too low, you may not be able to charge it. [Details]

  • Attach the battery pack to the camcorder correctly. If the problem persists, disconnect the AC Adaptor from the wall outlet (wall socket) and contact your Sony dealer. The battery pack may be damaged. [Details]

The remaining battery time indicator does not indicate the correct time.
  • The ambient temperature is too high or too low. This is not a malfunction.

  • The battery pack has not been charged enough. Fully charge the battery again. If the problem persists, replace the battery pack with a new one. [Details]

  • The indicated time may not be correct depending on the environment of use.

The battery pack is quickly discharged.
  • The ambient temperature is too high or low. This is not a malfunction.

  • The battery pack has not been charged enough. Fully charge the battery again. If the problem persists, replace the battery pack with a new one. [Details]