Power

Battery life is short.
  • The operating temperature is below 5 °C (41 °F).

  • Battery life becomes shorter as a result of the battery characteristics. This is not a malfunction.

  • Battery charging time is not sufficient.

  • Charge the battery until appears.

  • By adjusting the settings or managing the power supply properly, it is possible to save the battery power and use your Walkman for a longer time [Details].

  • You have not used your Walkman for more than a year.

  • Depending on the conditions under which your Walkman is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

  • [Battery Care] is set to [On].

  • If [Battery Care] is set to [On], the maximum recharge capacity is limited to about 90%, resulting in the first bar of the battery indication disappearing quickly [Details].

  • When usable battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced.

  • Consult your nearest Sony dealer.

Your Walkman cannot charge the battery.
  • The USB cable is not connected to a USB connector on your computer properly.

  • Disconnect the USB cable, and then reconnect it.

  • Use the supplied USB cable.

  • The battery is charged in an ambient temperature out of the range of 5 °C (41 °F) to 35 °C (95 °F).

  • You cannot charge the battery when the icon appears. Charge the battery in an ambient temperature of 5 °C (41 °F) to 35 °C (95 °F).

  • The computer is not on.

  • Turn on the computer.

  • Your computer has entered Sleep or Hibernation status.

  • Release the computer from Sleep or Hibernation status.

  • A USB hub is being used.

  • Connecting your Walkman via a USB hub may not work. Connect the Walkman to your computer using the USB cable (supplied).

  • The operating system installed on the computer is not supported by your Walkman.

  • To charge your Walkman, connect it to a computer with the operating system that is supported by the Walkman [Details].

  • You have not used your Walkman for more than a year.

  • Depending on the conditions under which your Walkman is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

  • After prescribing the remedies above, if the problem still persists, press the RESET button of your Walkman [Details] and reconnect it to the computer by using the USB cable (supplied).

Your Walkman turns off automatically.
  • To avoid unnecessary battery consumption, your Walkman automatically turns off.

  • Press any button to turn your Walkman on.

Charging completes very quickly.
  • If the battery is already almost fully charged when charging begins, little time is needed to reach full charge.