Other

There is no beep sound when your Walkman is operated.
  • [Beep Settings] is set to [Off].

  • The beep does not sound when your Walkman is connected to the cradle (not supplied), or another device.

Your Walkman gets warm.
  • Your Walkman may become warm when the battery is being charged and just after charging. The Walkman also may get warm when a large amount of data is transferred. This behavior is normal and not a cause for concern. Set the Walkman aside for a while to allow it to cool down.

The date and time have been reset.
  • If you left your Walkman for a while with the battery used up, the date and time may be reset. This is not a malfunction. Charge the battery until appears on the screen, and set the date and time again [Details].

Noise is generated when plugging or unplugging the headphones.
  • Take off the headphones when plugging or unplugging the headphones. If you plug or unplug the headphones while playing a song or using the Noise Canceling function (NWZ-E573/E574/E575 only), you may hear noise from the headphones. This is not a malfunction.

Cannot add audio podcasts or voice recordings to a bookmark list.
  • You can add transferred songs only to a bookmark list, and you cannot add audio podcasts or voice recordings.

The alarm does not go off.
  • [Alarm On/Off] is set to [Off].

  • The alarm will not sound in the following situations.

  • Connected to a computer.

  • In USB connection mode.

  • Playing a game.

  • Recording voice (though the alarm icon flashes in the information area).

  • The remaining battery power is insufficient.

  • Charge the battery by connecting your Walkman to a running computer [Details].

The alarm is delayed.
  • In the following situations, the alarm will be postponed until the process is finished.

  • Deleting data.

  • Formatting memory.

The sleep timer does not work.
  • The sleep timer will not activate in the following situations.

  • Recording voice.

  • Using [Auto Preset] function of the FM radio.

  • Analyzing songs for “SensMe™ Channels.”

  • Sounding the alarm.

  • Deleting data.

  • The sleep timer will be canceled in the following situations.

  • Entering standby mode.

  • Connecting your Walkman to a computer.

  • Entering game mode.

The sleep timer is delayed.
  • In the following situations, the sleep timer will be postponed until the process is finished.

  • Formatting memory.

The preset alarm sound is produced instead of the selected alarm song.
  • You have deleted the song selected as the alarm song.

  • Select another song as the alarm song and set [Alarm Sound Settings] to [Alarm Song] [Details].

Cannot adjust the playback speed.
  • You cannot adjust the playback speed when using the karaoke function.

  • Set [Karaoke/Language Study] to [Off] or [Language Study] [Details].

Cannot suppress the vocal of the song.
  • The effects of vocal suppression differ among songs. Depending on the song, the vocal may hardly be suppressed.