If you have problems
If you experience trouble with the camera, try the following solutions.
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Check the items under “Troubleshooting”, then check your camera.
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Remove the batteries, wait for about one minute, re-insert the batteries, then turn on the power.
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Initialize the settings. [Details]
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Consult your Sony dealer or local authorized Sony service facility.
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Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files may be checked.
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Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
http://www.sony.net/