Shooting still images/movies

• Check the free capacity of the memory card. If it is full, do one of the following:

• Delete unnecessary images. [Details] [Details]

• Change the memory card.

• You cannot record images while charging the flash.

• When recording movies, it is recommended that you use the following memory cards:

• “Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media, “Memory Stick Micro” (Mark2) media

• SD memory card, SDHC memory card or SDXC memory card, microSD memory card, microSDHC memory card (Class 4 or faster)

• The lens cap is attached. Remove the lens cap before shooting.

• No image is shot if a smiling face is not detected. [Details]

• The anti-blur function may not work properly when recording movies of night scenes.

• Shoot after pressing the shutter button halfway down.

• When shooting still images, hold the camera steady.

• The noise reduction function is turned on. This is not a malfunction. [Details] [Details]

• You are shooting in RAW mode. Since RAW data files are large, RAW mode shooting may take time.

• The Auto HDR is processing an image. [Details]

• The subject is too close. Check the position of the macro switching ring and the distance from the subject. The shortest shooting distance from the image sensor to the subject differs depending on the position of the macro switching ring.

• “0,3m-”: Approx. 0.3 m (1 ft.)

• “0,2m-0,35m”: Approx. 0.2 m (0.65 ft.) to 0.35 m (1.2 ft.)

• The macro switching index is between “0,3m-” (normal shooting mode) and “0,2m-0,35m” (macro mode). Turn the macro switching ring and set the macro switching index to the desired mode.

• You cannot use zoom functions in the following situations:

• When the Smile Shutter function is activated.

• [Quality] is set to [RAW] or [RAW & JPEG].

• You cannot use the flash in the following situations:

• [Drive Mode] is set to [Bracket: Cont.]. [Details]

• (Night Scene) or (Hand-held Twilight) mode is selected in [Scene Selection].

• Shooting in [Sweep Panorama] mode

• Shooting in movie mode

• Set the flash to [Fill-flash] when [Scene Selection] mode is set to (Landscape), (Sports Action) or (Sunset) mode. [Details]

• Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This is not a malfunction. [Details]

• The camera automatically adjusts the focus. Press and hold the shutter button halfway down. Focus adjustment may take some time when shooting a close subject.

• (Sports Action), (Landscape), or (Night Scene) mode is selected in [Scene Selection].

• While shooting, the date and time are not displayed. They are displayed only during playback.

• The camera is not equipped with the function for recording the date on the image. To save or print images with a date, use “PlayMemories Home.” [Details]

• The exposure is incorrect. Correct [Exposure Comp.]. [Details]

• Adjust [White Balance]. [Details]

• [Picture Effect] is selected. [Details]

• Execute [Initialize] to reset settings to default. [Details]

• Execute [Initialize] to reset settings to default. [Details]

• The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination. There is no effect on the recorded image.

• Depending on the brightness of the subject, you may see a dark shadow when you change the aperture. This is not a malfunction.

• Set [Red Eye Reduction] to [On]. [Details]

• Shoot the subject at a distance closer than the flash range using the flash.

• Light the room and shoot the subject.

• Correct the image using “PlayMemories Home.” [Details]

• This is not a malfunction. These dots are not recorded.

• The memory card is full. Delete unnecessary images. [Details] [Details]

• The battery level is low. Insert a charged battery pack.

• Set [Drive Mode] to [Single Shooting]. [Details]