Others

The lens gets fogged.
  • Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it.

The camera turns off with the lens portion extended.
  • The battery pack is discharged. Replace it with a charged battery pack, then turn the camera on again.

  • Do not attempt to force lens that has stopped moving.

The camera becomes warm when you use it for a long time.
  • This is not a malfunction.

The Clock Set screen appears when you turn on the camera.
  • The internal rechargeable backup battery has discharged. Insert a charged battery, and set aside for 24 hours or more with the power left off (DSC-W730).

The date or time is incorrect.
  • The Area Setting is set to a different location than your current location. Change the setting by MENU (Settings) [Clock Settings] [Area Setting]. [Details]