If you have problems

1. Check the items under “Troubleshooting”, then check your camera.

2. Remove the batteries for one full minute. Then re-insert the batteries and turn on the camera.

3. Initialize the settings. [Details]

4. Consult your Sony dealer or local authorized Sony service facility.

• Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files may be checked.

• Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
  http://www.sony.net/