If you have problems

If you run into any problems using your camcorder, follow the steps below.
  1. Check the items under “Troubleshooting”, and inspect your camcorder.

If a code such as “C:(or E:) :” appears on the screen, see “Self-diagnosis display/Warning indicators”.
  1. Disconnect the power source, attach the power source again after about 1 minute, and turn the camcorder on.

  1. Press RESET using a pointed object, and turn the camcorder on. [Details]

  • If you press RESET, all settings, including the clock setting, are reset.

  1. Contact your Sony dealer or local authorized Sony service facility.